Thursday, February 19, 2004
'The clueless users who refuse to upgrade'
Funny, well-written, but possibly missing the point. If the computer is marketed and sold as an end-user, consumer device, then it needs to be able to be used as such. Fridges and games consoles and telephones and t.v.'s do not crash, whilst home cinema systems are complex and sometimes hard to drive but still rarely fail altogether. Users can be, and often are, not the most clued up on their technology - but they want to use it not understand it.
The suggestion is that Microsoft stop supporting older software so that all becomes new and secure. But if it's unsupported then it'll stay unpatched and so be more vunerable. The better approach is to have a better costing model so that it becomes advantageous to update and upgrade your system, rather than it costing money and time to do so. But updates and patches are not small things - on a dialup connection at home, I can't really afford the time to download 20MB patches. If MS put them on cover disks like they used to then I'd be happier.
Funny, well-written, but possibly missing the point. If the computer is marketed and sold as an end-user, consumer device, then it needs to be able to be used as such. Fridges and games consoles and telephones and t.v.'s do not crash, whilst home cinema systems are complex and sometimes hard to drive but still rarely fail altogether. Users can be, and often are, not the most clued up on their technology - but they want to use it not understand it.
The suggestion is that Microsoft stop supporting older software so that all becomes new and secure. But if it's unsupported then it'll stay unpatched and so be more vunerable. The better approach is to have a better costing model so that it becomes advantageous to update and upgrade your system, rather than it costing money and time to do so. But updates and patches are not small things - on a dialup connection at home, I can't really afford the time to download 20MB patches. If MS put them on cover disks like they used to then I'd be happier.
(c) 2003-2005 Russell Beale
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