Friday, April 23, 2004
Forlizzi: Theories of Experience
Customer experience, user experience, experiences on experience - everything you wanted to know about experience and were too experienced to ask about. Quite an experience reading it too, though I'm bound to ask whether it really adds anything to a design theory in a constructive rather than simply a descriptive way. Nothing wrong with description, it's just better if it has abstraction and hence wider applicability in it too. Description + abstraction = construction, perhaps?
Customer experience, user experience, experiences on experience - everything you wanted to know about experience and were too experienced to ask about. Quite an experience reading it too, though I'm bound to ask whether it really adds anything to a design theory in a constructive rather than simply a descriptive way. Nothing wrong with description, it's just better if it has abstraction and hence wider applicability in it too. Description + abstraction = construction, perhaps?
(c) 2003-2005 Russell Beale
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