Tuesday, April 06, 2004
UK firms must monitor staff IMs | The Register
More pervasive data archiving... it would appear that as instant messaging becomes more popular in the workplace, there is a growing need to make sure these kinds of exchanges are archived along with other forms of electronic communications such as email. privacy is perhaps more of an issue with IM than with email - most people have a sense that email has a kind of permanence - even if you don't store copies of the mail you send, the recipient probably will, and firms are required to archive mail for accountability. but how 'permanent' do people think instant messages are? I'd wager not very permanent at all - for most people instant means transitory, and many will probably say things in an IM session that they would not dare say in an email.
More pervasive data archiving... it would appear that as instant messaging becomes more popular in the workplace, there is a growing need to make sure these kinds of exchanges are archived along with other forms of electronic communications such as email. privacy is perhaps more of an issue with IM than with email - most people have a sense that email has a kind of permanence - even if you don't store copies of the mail you send, the recipient probably will, and firms are required to archive mail for accountability. but how 'permanent' do people think instant messages are? I'd wager not very permanent at all - for most people instant means transitory, and many will probably say things in an IM session that they would not dare say in an email.
(c) 2003-2005 Russell Beale
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