Tuesday, May 25, 2004
DidTheyReadIt: You Sent It, But Did They Read It?
I don't like this - email could be on its way to losing its "receive now, reply when you're ready" appeal. this company is one of a few now offering email tracking facilities - essentially it's a (slightly) less evil use of the kind of tricks spammers use to detect when you've read a message, ie embedded bits of html code that your email reader acts upon without you knowing about it. if you're having problems getting people to respond to your emails, there are more constructive ways to change this, instead of applying a Big Brother style monitoring approach.
Addenda: Lots of stuff on Slashdot about this - basic image tracking, which won't work in text only browsers or with any spam filters that turn of automatical downloads of images - so it's a poor technical solution to a non-problem. And they are making a business out of it? Russell.
I don't like this - email could be on its way to losing its "receive now, reply when you're ready" appeal. this company is one of a few now offering email tracking facilities - essentially it's a (slightly) less evil use of the kind of tricks spammers use to detect when you've read a message, ie embedded bits of html code that your email reader acts upon without you knowing about it. if you're having problems getting people to respond to your emails, there are more constructive ways to change this, instead of applying a Big Brother style monitoring approach.
Addenda: Lots of stuff on Slashdot about this - basic image tracking, which won't work in text only browsers or with any spam filters that turn of automatical downloads of images - so it's a poor technical solution to a non-problem. And they are making a business out of it? Russell.
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(c) 2003-2005 Russell Beale
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